Privacy Policy

1. The Scope

This policy outlines the types of Personal Data the Company collects from individuals and explains how it processes, shares, and secures that data.

This Policy covers information about an identified or identifiable natural person. An identifiable natural person means someone who can be directly identified, or identified through a combination of additional information we hold or can access.

The Policy defines "processing" as any activity involving the use or collection of Personal Data, including its management, organisation, and storage.

Our services are intended for general audiences and are not designed for users under 18 years of age. We do not knowingly collect information from anyone younger than 18. We do not permit such individuals to use our services. If we become aware of any information about children, we will delete it promptly.

2. What Personal Data Do We Have on You

When you access our service, channels, or website, we collect your Personal Data. In certain cases, we may also request specific Personal Data from you.

In some cases, we collect your Personal Data by analysing how you use our Services and channels, or by receiving information from our third-party partners.

3. No Requirement to Disclose Personal Information

You aren't obliged to provide us with any personal data. However, in certain circumstances, if you choose not to supply us with necessary personal data, we may be unable to provide the Services or allow you to access the website.

4. What Personal Data We Collect

The information you collect is not considered private and cannot be used to identify you.

Personal data you voluntarily provide to us when you connect with a third-party online trading platform through our service.

Personal information you provide to third-party trading platforms includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for further details about the processing required to protect our legitimate interests.

5.4 Below is a list of the reasons and legal grounds we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, for purposes including IP address information collection and user experience analysis.

6.2 You can request that we share your Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to those platforms in accordance with their privacy policies. Please note that your Personal Data may be shared with multiple trading platforms.

The Company may share Personal Data with related entities or business partners to obtain resources that help enhance and improve the products and services it provides to its customers.

The Company may disclose your Personal Data to regulatory, local, or other official authorities when necessary to protect the rights or assets of third parties.

We may also share your Personal Data with potential investors, buyers, or lenders to the Company or any other group company in connection with any proposed transaction, including asset transfers, sales, mergers, restructuring, consolidation, or bankruptcy proceedings involving the Company or any group entity.

7. Cookies and Services from Third Parties

We may use third-party services, such as advertising and analytics providers, on our website. These companies may use cookies or similar technologies.

7.2 Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behaviour, enhance your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather analytics and usage statistics.

7.3 We use two main types of cookies on our website. Session cookies are temporary and stored on your device only while you're browsing; they're deleted when you close your browser. Persistent cookies remain on your device after you close your browser and help us recognise you as a returning user, making it easier for you to access the website on your next visit.

7.5 However, be aware that certain features or the entire Website's functionality may not work as expected in such circumstances.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing it, as described in this Policy, or for longer periods as permitted by applicable law, regulations, policies, and court orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to ensure it is no longer necessary and remove it accordingly.

9. International Transfers

Your personal information may be transferred to other countries, including transmission to third countries or international organisations. The Company takes all necessary steps to protect your personal data and ensures that data users can exercise their rights and access effective legal remedies.

The Company can provide details about the security measures used to protect your Personal Data when transferred to third-party countries or international organisations. For more information, email: support@clausingroud.best

10. Security of Personal Data

We have implemented appropriate organizational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain secure without error. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data. This includes, but is not limited to, damages arising from transmission errors, unauthorised access by third parties, or other causes beyond our control.

10.3 In cases where we're required by law or other circumstances beyond our control to share your Personal Data with third parties, such as public authorities, we may need to do so. We cannot guarantee the security standards applied to your Personal Data once it's held by these third parties.

Personal Data cannot be transmitted over the internet with complete security. The Company is unable to guarantee the security of any Personal Data you send to Us online.

11. Hyperlinks to Third Party Websites

The website contains links to third-party sites and applications that are not supervised by the Company. We are not responsible for how these third parties collect or process your personal data. Our privacy policy does not apply to their services or practices.

11.2 When you visit any third-party websites or apps, we recommend reviewing their privacy policies before accessing or using them. We also advise you to be cautious when sharing your Personal Data with them.

12. Modifications to This Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website.

12.2 Additionally, if we make significant changes to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

12.3 Any amendments, unless explicitly specified otherwise, will take effect following publication of the revised Policy.

13. Your Rights

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete Personal Data that we no longer need. You may also limit how we process your personal information.

If you are an EEA resident, please refer to this page for information on your data protection rights. You can exercise these rights regarding your Personal Data by sending an email to the address below.

13.3 Access rights The Company can verify the accuracy of your Personal Data that is being processed. If the data is accurate, you have the right to access it. The Company will provide an electronic copy of your Personal Data at no charge, though a reasonable fee may apply for additional copies. The data will be made available electronically upon request. Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting your request would be detrimental to another person's rights or freedoms, the Company may refuse the request or limit its ability to fulfil it.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that incomplete or inaccurate Personal Data about you be corrected, based on the purpose of processing.

13.5 Right to Erasure The following reasons are applicable: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis to continue processing; (c) You object at any time, based on a reason specific to your situation, to the processing of your Personal Data that is based on legitimate interests pursued by Us or a third party; (e) Personal Data are processed unlawfully; or (f) Personal Data must be removed to comply with a lawful obligation. This right does not apply when processing is necessary (a) to fulfil an obligation required under European Union law or Member State law; or (b) to establish, exercise, or defend legal rights.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you can request that the Company limit how your Personal Data is processed. When you request such a restriction, your Personal Data may only be retained if you provide consent, or if it is necessary to establish, exercise, or defend legal rights—either your own or those of another individual—or where there is a substantial public interest within the European Union or a Member State.

13.7 Right to data portability If your Personal Data is processed by an automated system based on your consent or a contract you are party to, you have the legal right to access and review the Personal Data you have provided to the Company. You may request that the Company transfer your Personal Data directly to another controller, provided it is technically feasible. Exercising your right to data portability does not affect your right to erasure or the rights and freedoms of others.

13.8 Right to challenge You have the right to object at any time to any use of your Personal Data based on legitimate interests pursued by the Company or a third party. This applies to all processing, including profiling based on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue only if you can show that our interests are outweighed by your rights, freedoms, or interests, or by the need to establish, exercise, or defend legal rights. Regarding direct marketing, you may object to the processing of your Personal Data at any time.

13.9 Right to withdraw consent You may revoke your consent for us to process your Personal Data at any time. This will not affect the legality of any processing that relied on your consent before withdrawal. You have the right to lodge a complaint with your supervisory authority. You may also appeal to a supervisory authority established by an EU member state to protect your fundamental rights regarding Personal Data processing within the European Union. EU and member state laws may limit your rights concerning your Personal Data, as outlined in this section 13.

13.10 We will provide you with the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary, depending on the nature and volume of your request, we may extend this timeframe to up to two months. We will notify you of any extension and the reasons for it within one month of receiving your request.

13.11 Unless it conflicts with section 13 of the law, information you request under your section 13 rights will be provided at no cost. If your request is unjustified or excessive — particularly if repeated — we may charge a reasonable fee to cover our administrative costs. We may also decline to proceed.

If we have concerns about verifying the identity of the person submitting your request, we may ask them to provide reasonable proof of identification.